Payment & Checkout

Are there any extra taxes or fees?
No. The price you see is the total price you pay. All applicable taxes and import duties are already included. There will be no surprise charges at checkout or upon delivery.

What payment methods do you accept?
We accept the following secure payment methods: Credit Cards (Visa), Western Union, and Bank Transfer.

Is my payment information safe?
Absolutely. Your security is our priority. Our checkout uses industry-standard SSL encryption and is PCI-DSS compliant. Your payment details are protected, and your transaction is secure.

What if my card payment is declined?
Please double-check your card number, expiration date, and CVV code. Also, contact your bank to ensure international transactions are enabled. If the problem continues, you can:

• Try a different payment method.

• Contact your bank for authorization details.

• Reach out to our support team for help.

I see a charge but didn't get an order confirmation. What happened?
This is usually a temporary authorization hold from your bank, not a completed charge. The hold will typically be released within 3-10 business days. If the full amount was deducted, please contact us immediately with your details so we can investigate.

Can I pay over the phone?
For maximum security, we do not accept payments over the phone. All transactions must be completed through our secure, encrypted online checkout system where your payment never touches our servers.

Product & Sizing

Are all jerseys in stock?
Most items are ready to ship. However, during peak seasons (like major tournaments), popular styles can sell out quickly. Real-time availability is shown on each product page (e.g., "In Stock" or "Low Stock").

What does "Pre-Order" mean?
For upcoming or highly anticipated designs, we open Pre-Orders. This lets you reserve your jersey before it arrives. We'll ship all Pre-Order items as soon as they land in our warehouse. The estimated shipping timeframe is clearly noted on the product page.

How do I choose the right size?
Sizing can vary! We strongly recommend checking our detailed Size Guide (available on every product page) before ordering. Compare your body measurements to our chart for the most accurate fit.

Orders & Customization

Can I change or cancel my order?
We can only modify an order if it hasn't entered our packing process. Please contact us immediately if you need to make a change.
You may cancel your order within 1 hour of placing it, provided it has not been prepared for shipment.

Can I return a customized jersey?
Due to their personalized nature, jerseys with custom names, numbers, or patches are final sale and cannot be returned or exchanged unless there is a manufacturing defect. Please review all customization details carefully before confirming your order.

Returns, Refunds & Care

What is your return policy?
We offer a 14-day return window from the delivery date. Items must be unworn, unwashed, and in original condition with all tags and packaging.
To start a return, please contact our customer service team for a Return Authorization.

How long do refunds take?
Once we receive and inspect your return, we will process your refund within 3-5 business days. The refund will be issued to your original payment method. The time it takes to appear in your account depends on your bank or payment provider.

Who pays for return shipping?
For returns due to a change of mind or wrong size, the customer is responsible for return shipping costs. If the return is due to our error (wrong item, defect), we will cover all return costs.

How should I care for my jersey?
To keep your jersey looking great, we recommend:

• Machine wash cold (max 30°C / 86°F) with similar colors.

• Turn the jersey inside out before washing.

• Do not use bleach or fabric softener.

• Tumble dry on low heat or, better yet, air dry flat.

• Avoid ironing directly on printed numbers, names, or badges.
  Follow these steps to preserve the vibrant colors and custom prints for many seasons of support!

The KitSphere Team

Welcome to KitSphere, where football isn’t just a game—it’s a way of life. Founded by a team of dedicated football enthusiasts, we’re here to bring you closer to the teams and moments you love, through high-quality football jerseys from around the world.

Our Story

KitSphere was born from a simple idea: every fan deserves to wear their colors with pride. Whether you’re cheering in the stands, watching from home, or playing on the pitch, your jersey is more than just apparel—it’s an identity.

We started as a small group of collectors and supporters, frustrated by the lack of accessible, affordable, and authentic kits for fans outside major leagues. Today, we’ve grown into a trusted global destination for football lovers, connecting supporters with the shirts that tell their stories.

What We Do

We specialize in current and classic football jerseys from national teams, clubs, and tournaments worldwide—including World Cup, European Championship, and league kits. Each shirt is carefully selected for quality, authenticity, and fan appeal.

From replica versions for everyday wear to limited-edition releases, we aim to offer something for every kind of fan, at a price that won’t break the bank.

Our Promise

• Authentic Style: Every jersey reflects the true design and spirit of the team.

• Global Reach: We ship free worldwide, because passion has no borders.

• Fan-First Service: We’re here to help you find the perfect kit—just reach out.

• Fair Pricing: Premium jerseys shouldn’t come with a premium price tag.

Our Mission

To unite fans through the shirts they wear. We believe in the power of a jersey to inspire memories, build community, and celebrate the beautiful game—no matter where you are.

Join Our Community

Follow us on social media for jersey drops, football culture content, and conversations with fans across the globe. Have a question or just want to talk football?
Email us anytime: [email protected]

Thank you for choosing KitSphere. Wear your pride. Represent your story.

– The KitSphere Team